Shipping and delivery

We accept online orders and deliver to several countries worldwide. Our packages are shipped with either UPS, FedEx or GLS depending on your choice and the delivery country and are insured with a tracking number.

You will receive an order confirmation immediately after your purchase. As soon as we have made your order ready, you will receive a new email with tracking information. Remember to check your spam folder. If you have not received an email then please get in contact with our customer support team.

Shipping

All orders placed before 13:00 (CET) on weekdays, will be shipped the same day. (However, this does not apply to Danish public holidays).

Your chosen courier will notice you via email and SMS when your package is going to be delivered at your destination address.

If you aren't home on the delivery time, the courier will try another delivery attempt. If you are not home second time, the package will be delivered for pick-up in the nearest Drop Point.

Your order will be shipped from Copenhagen, Denmark.

Shipping prices

Our shipping prices are based on the package's total volume weight, and are set from our cost price including all fees. You can see your final shipping price in checkout after you have filled out your delivery information.

Countries within EU will receive free shipping on orders above €150, while countries outside the EU will receive free shipping on orders above €250 (only our cheapest shipping method will be for free).

Delivery method

This is the list of our couriers and services you are able to choose between.

Distributor / service	Delivery time
GLS Parcel shop	1-3 business days
GLS Private Home	1-3 business days
UPS Standard Drop Point	Depending on the country
UPS Standard Home	Depending on the country
UPS Worldwide Saver	1-3 business days
UPS Express	1-2 business days
FedEx International Economy	Depending on the country
FedEx International Priority	1-2 business days

Delivery abroad

Below you can see the 68 countries we accept orders from. The delivery time is only an estimate and not a guarantee. All the countries are with home or business delivery as the default delivery type.

Country	Delivery time
Andorra	3-4 business days
Australia	5-9 business days*
Austria	2-3 business days
Belgium	2-3 business days
Bosnia & Herzegovina	4-6 business days
Brunei	5-9 business days
Bulgaria	6-7 business days
Canada	5-9 business days*
China	4-8 business days*
Colombia	4-8 business days
Croatia	4-5 business days
Cyprus	5-9 business days
Czech Republic	2-3 business days
Denmark	1-3 business days
Estonia	3-4 business days
Finland	3-6 business days*
France	2-4 business days
Germany	1-2 business days
Gibraltar	4-5 business days
Greece	5-7 business days
Hong Kong	3-6 business days
Hungary	2-3 business days
Iceland	4-6 business days
India	4-6 business days
Indonesia	5-8 business days
Ireland	4-5 business days
Italy	2-6 business days*
Japan	3-6 business days
Kuwait	2-5 business days
Latvia	3-4 business days
Liechtenstein	2-4 business days
Lithuania	3-4 business days
Luxembourg	2-3 business days
Macao	3-6 business days
Malaysia	3-6 business days
Malta	4-6 business days
Mexico	4-6 business days
Moldova	4-6 business days
Monaco	3-4 business days
Montenegro	4-6 business days
Morocco	4-6 business days
Netherlands	1-2 business days
New Zealand	5-9 business days
North Macedonia	4-6 business days
Norway	1-6 business days*
Oman	2-5 business days
Pakistan	4-6 business days
Philippines	4-7 business days
Poland	2-3 business days
Portugal	4-5 business days
Qatar	4-8 business days
Romania	3-5 business days*
Saudi Arabia	2-5 business days
Singapore	4-6 business days
South Africa	5-8 business days
South Korea	3-6 business days
Slovakia	2-4 business days
Slovenia	2-4 business days
Spain	3-5 business days
Sweden	1-6 business days*
Switzerland	2-4 business days
Taiwan	3-6 business days
Thailand	3-6 business days
Turkey	4-8 business days*
United Arab Emirates	2-5 business days
United Kingdom	3-5 business days*
United States	2-4 business days*
Vatican City	3-5 business days

See all list

Can't find your country or do you experience any issues with your delivery?

Please feel free to contact us at uno-x@cykom.com if you have any questions.